Gift Card

Yes, on most products. Once placed, engraving cannot be changed or removed.

Yes, within 30 days of placing your order, unused and in its original packaging. Return shipping, and any duties or taxes on the return, are paid by the customer. Engraved, personalised and custom-made pieces, sale and clearance items, and gift cards can't be returned.

Pre-order pieces are made to order. Deliveries start on the date shown on the product page. You pay in full at checkout and can cancel for a full refund any time before it ships. Engraving is charged as on any order, and engraved pre-orders can't be cancelled once ordered.

Every order is made after you place it. It ships within 7 days and usually arrives 5 to 10 business days later. Your tracking details come by email. Import duties or taxes, if levied by your country, are not included in our prices and are paid to the courier.

No, and we won't pretend otherwise. Full-grain leather handles light rain. If it gets wet, wipe it dry immediately and let it breathe.

Full-grain leather. It develops a patina and gets better with use.

One year against manufacturing defects like stitching, zippers, and hardware. It doesn't cover normal wear, water damage, or misuse.

Full-grain leather doesn't crack. It develops character. Wipe it clean, keep it away from water and direct heat, and condition it occasionally. Treat it well and it ages well.