All our products are warranted to be free from defects in materials and workmanship for a period of one year from the date of purchase when used under normal conditions and for the purpose intended. Only products purchased directly through Outback with a valid proof of purchase are covered under the warranty. For more information, please visit here.
Order Processing Time
We try to deliver all orders as quickly as possible. All standard orders are shipped from our warehouse within 03 business days from the date of placement of the order. All orders requiring customizations such as monogramming, sizes, colors etc, are made afresh for the customer and are shipped within 07 business days from the date of placement.
Returns
We offer 30 days returns on all our products except products that have been customized for size, color or monogramming. Such products are made especially for the customer. They cannot be resold and are ineligible for returns.
Shipping
We offer standard shipping and expedited shipping options at checkout. Import duties or taxes, if any, imposed by the customer’s country are not included in our prices and are to be paid by the customer at the time of delivery.
FAQs
We use top-grain leather to make our products.
We are an online-only brand. We do not have any offline stores.
